The Salesforce Administration course content is developed by salesforce experts to give learners extensive knowledge on all the key admin features of the Salesforce. The curriculum is up to date with the latest release of Salesforce and covers each topic in-depth with real-time examples. This syllabus is also useful for cracking the salesforce admin certification exam.
Introduction to Salesforce
o Introduction to Salesforce
o Certification
o Introduction to Salesforce ( Learning Objectives)
o What is Salesforce?
o Salesforce CRM Architecture
o Comparison among Salesforce Subscriptions
Salesforce Environment Setup
o How to Register Salesforce Developer Account for Practice
o Understanding the Overview of Trial account
o Setting up and Managing company profile
Applications, objects and Fields
o Deep Drive into understanding the Licences in Salesforce
o What are Applications in Salesforce & How to create it?
o Objects in Salesforce
o Fields
Field Datatype, Relationships in Salesforce
o Data types in fields
o Please collect complete notes on the Fields
o How to create a separate field in Salesforce
o Objects relationships in Salesforce
o Mater detail relationships
o Junction object
o Lookup relationship
o Hirearchical relationship
o How to create objects and fields in Salesforce using Spreadsheet
Data Model, Page Layouts, Recorded Type
o Field Creation using Schema Builder
o Rollup Field
o Data Model in Salesforce
o Page layouts
o Setting up record types
o Validation Rule
Profile, Role and User
o Profile
o Role
o User
Security And Sharing Setting in Salesforce
o Managing security and sharing in Salesforce
o data security
o Object Level Access
Workflow Rules & Limitations
o Account teams
o Workflow rules and Limitations of Workflow rule
Process Builder
o What is process builder in Salesforce
o Limitations of Process builder
o Comparing between process builder and workflow rule
Lightning & Use Cases
o Introduction to Lightning flows and Use Cases of Lightning flow
o Process builder
Approval Process
o Introduction to the approval process in Salesforce
o How to set up the approval process and Deligated approver in Salesforce
Reports
o What is the reports in Salesforce
o Report Types
o How to create reports in Salesforce
o Bucket fileds in Report
Dashboard
o Dashboard and how to create it in Salesforce
o Order of execution
o Governor limits in Salesforce
Data Maintanence
o Import Wizards
o Data Loader
o Mass transfer
o Backing up data
o Mass delete and the Recycle Bin
o Comparision b/n Data Import Wizard and Data Loader
o Things to follow before importing the salesforce data
Domain Registration
o Registering domain for Salesforce org and Setting up sites and register public site on Salesforce
o What is auditing in Salesforce
Salesforce Community
o Salesforce community Introduction and configuration
